Terms of Service

1. Scope of Application

2. User Obligations

• You guarantee that the personal information (such as name, contact information, shipping address, etc.) provided when using our website or placing an order is true, accurate, complete, and up-to-date. If the information changes, you shall update it in a timely manner to avoid losses caused by incorrect information (such as delayed delivery, wrong delivery address, etc.).
• You shall properly keep your account information (if you register as a member) and password, and be responsible for all actions conducted under your account. If you find any unauthorized use of your account, you shall notify us immediately.
• You shall use our website and services in a legal and compliant manner, and shall not engage in any behavior that damages the reputation of Eternity, interferes with the normal operation of the website, or violates the rights of other users (such as uploading malicious information, stealing other users’ information, etc.).

3. Order Placement and Confirmation

• When you place an order for clothing products on our website, you need to carefully fill in the order information (including product style, size, quantity, shipping address, contact information, etc.) and pay the corresponding order amount according to the prompts. After you submit the order and complete the payment, it does not mean that the order has been confirmed; we will review the order information (such as whether the product is in stock, whether the payment is successful, etc.) within a reasonable time.
• If the order meets the confirmation conditions, we will send an order confirmation email to your reserved email address to confirm that the order has been established; if the order fails to meet the confirmation conditions (such as the product is out of stock, the payment is invalid, etc.), we will notify you in a timely manner through the reserved contact information and handle the relevant procedures (such as refunding the paid amount).
• We reserve the right to cancel or adjust orders in case of force majeure (such as natural disasters, wars, policy changes), system failures, or errors in product information (such as incorrect pricing, wrong product descriptions). In such cases, we will notify you as soon as possible and take corresponding remedial measures.

4. Product Information and Quality

• We will try our best to ensure that the information of clothing products displayed on the website (including product pictures, descriptions, sizes, colors, prices, etc.) is accurate and complete. However, due to factors such as shooting light, display resolution, and manual measurement, there may be slight differences between the actual product and the displayed information (such as slight color difference, 1-3cm size error). Such differences do not belong to product quality problems, and we will not bear corresponding liabilities for compensation.
• All our clothing products comply with relevant national quality standards. If you find that the product has quality problems (such as fabric damage, sewing defects) after receiving it, please contact us in time according to the contact information provided in these Terms, and we will handle it in accordance with our Return Policy.

5. Payment Terms

• You can choose the payment methods supported by our website (such as online payment, bank transfer, etc.) to pay for the order. The specific payment methods shall be subject to the prompts on the order payment page.
• You shall complete the payment within the time limit specified by the website after placing the order; if you fail to complete the payment within the time limit, the order will be automatically canceled (unless otherwise agreed).
• We will protect your payment information in accordance with relevant laws and regulations and our Privacy Policy to ensure the security of your payment process. However, we are not responsible for payment risks caused by your own reasons (such as disclosing payment passwords, using unsafe payment devices).

6. Intellectual Property Rights

• All intellectual property rights of the content on Eternity’s independent website (including but not limited to website design, text, pictures, logos, product designs, trademarks, etc.) belong to Eternity. Without our prior written permission, you shall not use, copy, modify, spread, or sell the above intellectual property rights in any form, otherwise, you shall bear corresponding legal responsibilities.
• The trademarks, logos, and product names of Eternity used on the website are registered or unregistered trademarks of our company. The use of these trademarks by any third party without permission is an infringement of our intellectual property rights.

7. Limitation of Liability

• Except for the cases specified in these Terms or required by law, Eternity shall not be liable for any indirect, incidental, special, or consequential damages caused by your use of our website or products (such as loss of profits, loss of business opportunities, loss of data, etc.).
• Our maximum liability for any direct damage caused by our breach of these Terms shall not exceed the total amount paid by you for the corresponding order.

8. Termination of Services

• We may terminate or suspend the provision of services to you if you violate these Terms, engage in illegal or improper behavior, or fail to cooperate with our reasonable requests (such as providing false information). Before terminating or suspending the services, we will notify you in advance (unless it is necessary to terminate the services immediately due to emergency situations such as protecting the safety of users or the website).
• You have the right to terminate the use of our services at any time by canceling your account or stopping accessing the website. After the termination of services, the terms of these Terms that should continue to be effective (such as intellectual property rights, limitation of liability, dispute resolution, etc.) shall still be binding on both parties.

9. Changes to Terms of Service

• We reserve the right to modify or update these Terms according to changes in laws and regulations, business needs, or website operation. After the Terms are modified, we will publish the updated Terms on the prominent position of the website and notify you through the reserved contact information (if you are a registered member).
• If you continue to use our website or purchase our products after the Terms are updated, it means that you agree to the modified Terms; if you do not agree with the modified Terms, please stop using our website and services immediately.

10. Dispute Resolution

• In case of any dispute arising from the performance of these Terms or your use of our website and products, both parties shall first try to resolve it through friendly negotiation.
• If the negotiation fails, either party may bring a lawsuit to the people’s court with jurisdiction over the company’s address (Guangdong Province Zhanjiang City Leizhou City Xincheng Street).

11. Contact Information

• Company Name: Eternity
• Company Address: Xincheng Street, Leizhou City, Zhanjiang City, Guangdong Province
• Contact Phone: 15768371182
• Contact Email: 2223232291@qq.com

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